What you Need to Know for Appointments

Appointments

 

All appointments are scheduled on an availability basis. Same-day sick visits may be scheduled throughout the day based on urgency and staff availability. Please speak to our nursing staff to schedule these visits. Please plan to arrive at your appointment at least 10 minutes ahead of time.

First Visit

 

To facilitate a swift visit, please plan to send any medical and immunization records to our office prior to the day of your appointment. 

Hours

 

Monday - Friday 

8am - 9am Reserved for same-day sick visits (by appointment)

9am - 5pm Scheduled appointments

*Please note, we are closed daily between 12noon - 1pm, except for emergencies.

Saturday

9am - 12noon Same-day sick visits (by appointment)

Telephone Advice and Triage

 

If your child is sick or you have questions regarding your child's health during office hours, please call and leave a message for our pediatric triage nurses. They will return your call in a timely manner and will advise you on whether or not you need to be seen by a provider urgently or non-urgently, and will facilitate with scheduling as needed. Alternatively, you may leave a message for our physicians and they will address your questions in a time-sensitive manner. You may also leave a message to request prescription refills. We encourage you to call early in the day so that we will best be able to meet your needs.

After Hours

 

When the office is closed after business hours, on weekends, and holidays, we have phone coverage by on-call pediatricians and a nurse phone triage service. If your child is sick after hours, and you need urgent medical advice, call and leave us a message, and we will return your call promptly. However, if it is a non-urgent issue, we kindly request you call on the next business day.

(617) 965-6700 / Fax (617) 965-5239

2000 Washington St., Suite 468, Green Building, Newton, MA 02462

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